Last one home's a rotten egg!

Simon made it to London City Airport this morning, having talked his way on to a flight that was supposedly full, only to find plenty of empty seats. That reminded me to call BA and cancel our remaining bookings, to ensure the seats can be re-allocated to others who need them. The man I spoke to sounded genuinely pleased that I had bothered.

Sophie, Carl and Tilly have also been transferred from their indirect KLM flight to the BA direct flight this lunchtime. So by this evening, we will all be where we are supposed to be.

Alex wants to have a welcome home party - an excellent idea. I certainly feel like celebrating!

Divide and conquer

When we return to the city, we go to find out more about the poster we noticed at the tram stop. It turns out to be advertising a book, which I decide to buy. We check back into the Sapphire hotel, and pay in advance since we've decided to set off early for the airport in case we can get on the earlier flight. Then we meet the Walters at the Grup restaurant near the hippodrome - we've decided that we'll continue to eat here every night until we escape from Istanbul, Groundhog Day-style.

When we get back to hotel, we check the BA site and to our dismay our flight tomorrow is cancelled. This is particularly frustrating since the BBC is reporting that airspace is beginning to open up. We take stock and review our options. We think that we might get back quicker if we split up, since single seats might be easier to find. We also decide to return to the airport in time for the first flight out in the morning - if it is reinstated, we might be able to get a standby place.  This means getting up at 5 am. We're feeling pretty despondent at this point, and decide a bottle of wine is the answer. Perhaps not the best preparation for an early start!

Via Facebook, we ask Tash to call BA in the UK for us and try to book us on an earlier flight than Saturday, and she manages to get me on the afternoon flight tomorrow, but there is only one seat. While we're doing this, Lord Adonis (what kind of name is that?) announces that all UK airspace is being opened from 2200 UK time - right about now. But BA still shows the morning and lunchtime flights to Heathrow as cancelled. We decide to check again at 5am, but by the time we go to bed it's midnight.

I can't sleep, so at 4.30 I get up and check the flight status - the two earlier flights are still cancelled, but mine is operating. There seems little point going to the airport to stand by for a cancelled flight, so I switch off the alarm and finally get some sleep. It's 8.30 when we wake up and Simon tries to get through on the Turkish BA number but it won't connect. Then Sophie calls from the airport, where she has managed to book them on to a KLM flight via Amsterdam on Thursday, and offers to book Simon on, too. We accept this gratefully. She also tells us that my flight is apparently overbooked and recommends I get to the airport early.

After some deliberation, we decide that I'll take the suitcase and leave Simon with a small rucksack, and he will try to get on standby - with hand luggage only this should be easier. We set off for the airport by tram, and are waved off by the shopkeeper who sold me the book yesterday. On the tram, a man called Mustapha engages me in conversation, endearingly keen to practise his English.

The airport is a little busier today, and the small queue at the BA desk a little less calm. They confirm that my seat is secure, but that the flight is full. They have a standby list but the sick, elderly and families with babies will have priority. It's three hours before my flight is due to start check in, so we pay an extortionate TL11.50 for a latte and feel justified in occupying the comfy chairs in the cafe until check in begins. Simon checks the KLM situation and decides he has a better chance on standby there - the flight is due to leave just before mine.

Check in is uneventful and with a boarding pass in my hand I begin to have faith that I might actually get home. I leave Simon to go through passport control, but 20 minutes later he finds me in the departure lounge having secured a standby seat on the KLM flight. As I wait to leave the gate, I watch his flight taxi and take off. My flight is uneventful, and I am met by Leigh who has kindly agreed to pick me up - this will get me home quicker than the Rail Air bus, and I can't wait to see Tash and Alex. In fact, I don't have to wait long as she's brought them with her!

The only disappointment is that Simon was unable to get a connecting flight and has to spend the night in Amsterdam. But our colleague there has found him a hotel and I'm confident that he'll make it home tomorrow.

Between madness and chaos in a strange land

The title of this entry is from a poster opposite the tram stop where we began our journey to the airport this morning. It couldn't be more apt. My mailbox this morning contained an email from Sophie saying that their cancelled flight had been reinstated. My phone has been blocked due to all the calls to BA, but Simon called BA's local office as soon as it opened and although our flight was still cancelled, they offered us a flight tomorrow, which we accepted gratefully. Since the return journey by tram to the airport costs only 12TL we decide to go there on spec, just in case there are free seats on the Walters' flight or the one we were orginally booked onto today gets miraculously reinstated.

When we arrived, I checked at the BA desk, where the queue was surprisingly short and everybody remarkably calm. A TV crew was interviewing passengers nearby. The good news is that our flight tomorrow is still scheduled to depart, and they have also left our booking in place for Saturday, as back-up. The bad news is, all BA flights from Istanbul today are cancelled, including Sophie and Carl's. When I return to Simon who was minding our luggage, he is on the phone to the Reading Post, who are looking for an update. This story could run and run.

Simon calls Sophie who, it turns out, is already in a taxi en route to the airport, and less than impressed that BA contacted her when her flight was reinstated but neglected to do so when it was cancelled again. As I write this, Simon is waiting to meet them at the entrance to departures so he can show them where to find the BA desk. I hope they can get booked on a flight tomorrow, like us. When they get here, we'll head back to the city and check back in to the Sapphire Hotel. We'll be back tomorrow to have another go.

Not going home - again

So, for the second time, we begin our final day in Istanbul. Simon worked most of the day, I ran errands - stocking up on essentials that were running out due to our extended stay, buying gifts for those who are helping out at home and getting laundry done.  Wandering with time on my hands I found some parts of Istanbul I hadn't discovered before, but also got 'befriended' by carpet salesmen. They are apparently also having a hard time as the flow of tourists has largely dried up.

A visit to the travel agent uncovered a daily coach to Athens for 125 Euros, and we also found a coach to Dusseldorf for an exorbitant 350 Euros that will leave as soon as it has 45 passengers booked. Do the maths. As the day went on, there was encouraging news from NATS - Scottish airspace is to be opened up in the morning and possibly English airspace later on tomorrow. We begin to get our hopes up that we might get home.

We met the Walters as usual and had dinner at the Harem restaurant opposite the Sapphire Hotel. We left with the hope that we would see each other next in England. But when we got back to the hotel and checked the BA website, which said that they would not be operating any shorthaul flights before 7pm tomorrow. We went into our booking and - sure enough - cancelled. Then the inevitable runaround trying to re-book. The website says call us, the call centre has a recorded message saying go online. The German call centre that serves Turkey advertises extended hours but the recorded message gives its normal hours. Finally, I get a text from BA - the first since the start of the problems - confirming that the flight is cancelled, and it gives an 0800 number where they answer quite quickly. Initially they offer us a flight on 29th April - a full two weeks after we were supposed to leave. Then we explore other options and Izmir comes up with a flight on 26th which we agree to. Then suddenly a flight from Istanbul becomes free on Saturday 24th, and we snap that up.

Apparently, they are not booking any seats before saturday, although it is clear that some people who were unable to fly out will have un-used return seats. We're advised to monitor the BA website for news and to call when the restrictions are lifted, as we may well be able to secure earlier seats.

We could take a coach or a train but if we do, we'll be out of contact for at least a day while in transit and then will have to find onward connections. Meanwhile, BA will pay for our food and accommodation and we have free wi-fi. Given what needs to be done at work, we feel we need to be in touch with the office and we can work from here, at least part-time.

The biggest problem is the lack of communication about either the flight status or our options. We don't know whether to set off, or in which direction, for the best chance of getting home, or whether to wait for a flight. The news talks of royal navy rescue ships and alternative transport being laid on by airlines, but nobody we speak to knows anything about it. And anyway, we are nearly 2000 miles from a suitable port. It's a mess.

A week in Istanbul

Sunday again, so today we will have been here for a week. At breakfast a waiter says the dust cloud is due here on Tuesday. The couple I met in reception yesterday have been told that if their flight doesn't take off tonight, they can't rebook until 29th April - that's over a week away! They're considering the train but worried about how they will prepare milk for their youngest child. After breakfast Simon goes to watch the Grand Prix and I check seat61.com, which has full instructions on how to get back by train. We're also considering trying to find enough like-minded people to rent a coach.

I work for a couple of hours, then we set out towards the Kariye Museum on foot. Our route took us through the textile district, where I bought some more infidel knickers, and round the outside of the Grand Bazaar, which was closed today. We skirted round the side of the university and Suleymaniye Mosque and picked up the Sehzadebasi Cadesi, stopping to admire the Sehzadebasi Mosque and the aqueduct. We crossed Ataturk Boulevard and continued into the bridal district, where we were astonished by the gowns.

Two hours later we arrived at Kariye Museum, which is a 13th century Byzantine church with amazing frescos and mosaics.Like all churches here it has been converted to a mosque in the past, but most of the decoration was left intact. From here we walked up to the city walls and followed them to the tram line, emerging surprisingly at Sophie and Carl's hotel, the Barcelo. Then back to the hotel for a long-awaited conversation with Alex who is home at last.

We met the Walters in the usual place and went for a beer, then to the Turkestan restaurant that Tilly had wanted to go to before. We debate the options for returning home, including driving the 1900 miles. The flying ban in UK has been extended to tomorrow morning at 7am, but some airlines have completed test flights without any problems and are beginning to challenge the need for the ban.

Archaeology Museum and more mosques

The weather is overcast this morning, so we decide to go to the Archaeology Museum. It rains a little on the way. The museum is in three sections; we start with the Museum of the Ancient Orient, which conains some interesting Egyptian artefacts and some murals, stelae and statues from Babylon. The Babylonian kings really liked to big themselves up, and were also rather strict - threatening to hang homeowners above their house if they built it too far out into a road, for example.

The museum of Turkish ceramics is housed in a charming building called the Tiled Pavilion and contains some beautiful tilework. The main museum is massive, covering several floors and containing a wide range of exhibits, so many that we ran out of steam eventually. One of the most impressive was the Alexander sarcophagus, and the most poignant were the Roman burial plaques. We were taken aback by the high prices in the cafeteria where we had to buy a snack because we had been in the museum so long.

We had a late lunch in the restaurant with the gift shop by the hippodrome, then went to explore two lesser mosques. The first, Sokollu Mehmet Pasa, was quite modest but in an interesting part of town with some traditional timber houses with overhanging balconies, most in a sad state of repair. The second, Kucuk Ayasophia, was my favourite so far - beautifully decorated inside and sympathetically restored.

We returned briefly to the hotel to check the news, which wasn't good, then headed off towards Taksim to meet Sophie and Carl. We walked over Galata Bridge and took the Tunel, then the antique tram to Taksim Square. We had a quick look at Taksim Park then got a text from Sophie asking us to meet them in the Cicek Pasaji, a charming arcade of restaurants, where we had dinner with Nefise.

Istiklal Cadesi was a sea of people, with the shops open late and clubs in the streets behind it's a popular spot in the evening. After dinner we joined them and Simon bought some Levis (for the same price as at home!). We spoke to Alex, who has left on the coach for Calais and is expected home about midday tomorrow. Then we took the funicular to Kabatas and the tram back to the hotel.

More eruption disruption

BBC World News is keeping us fairly well informed - just as well, since we've heard nothing from BA since they emailed to confirm our online check-in. We now know that flights won't resume before tomorrow, and we're beginning to realise that transferring to an earlier flight might be a mistake even if we get the chance. It could easily be cancelled, leaving us worse off.

After breakfast, I put in half a day's work to deal with the urgent issues in my inbox, since I was supposed to be back at the office today. It's a beautiful day so we have lunch al fresco, then back to the hotel where we watch the news again. It's Simon's turn on the laptop, so I go out shopping and discover that Istanbul is more enjoyable when you have time to chat to the people who tout for your trade. In the lobby of our hotel I meet  a retired couple who have booked the train as far as Bucharest rather than wait indefinitely for a flight.

We meet Sophie, Carl and Tilly nearby for a drink before dinner, but before we can order, the boys phone from France. Their travel plans have been changed and they will return by coach and ferry, arriving sunday, assuming they can get on a ferry without too much delay.